--- title: Individual & Family Dental Coverage Questions | CarePlus Dental description: Find highlights of dental coverage for both individual and family dental plans and answers to frequently asked questions about CarePlus dental insurance. --- Serving Wisconsin since 1983 [Start Enrollment](https://www.careplusdentalplans.com/individuals/enroll-careplus) [![CarePlus Dental Plans](https://www.careplusdentalplans.com/hs-fs/hubfs/CarePlusLogo.png?width=200&height=53&name=CarePlusLogo.png "CarePlus Dental Plans")](https://careplusdentalplans.com) [![mobile logo no WI](https://www.careplusdentalplans.com/hs-fs/hubfs/mobile%20nav/mobile%20logo%20no%20WI.png?width=141&height=141&name=mobile%20logo%20no%20WI.png) ](https://www.careplusdentalplans.com/) ** [![CarePlus Dental Plans](https://www.careplusdentalplans.com/hs-fs/hubfs/CarePlusLogo.png?width=200&height=53&name=CarePlusLogo.png "CarePlus Dental Plans")](https://careplusdentalplans.com) ![](https://www.careplusdentalplans.com/hubfs/mobile%20nav/white%20circle%20x.png) # CarePlus Dental Insurance FAQs   Below are frequently asked questions from individuals regarding our low-cost dental plans. If you have specific questions that aren’t covered here, please use our [contact us](https://www.careplusdentalplans.com/contact-us) page to submit a question directly to us. You may also call 1-800-318-7007 to learn how you can save money on dental coverage costs with CarePlus. **Can I see any dentist I choose with CarePlus?** You’re free to choose any dentist you like at any of the 14 [Dental Associates locations](https://www.careplusdentalplans.com/network-dentists) in Wisconsin. **I have a toothache right now. If I enroll in CarePlus will this be considered a pre-existing condition?** No, CarePlus has NO Pre-Existing Condition clauses and NO Waiting Periods. Your toothache can be treated as soon as possible and will be covered by your CarePlus insurance plan. **Who is eligible to purchase the CarePlus Individual plans?** Depending on our dental care plan – Dental Associates Diamond, Platinum, or Preferred– the requirements may vary. For example, eligibility depends on whether you have other dental insurance coverage, or if you need dependent coverage. Use our [Dental Insurance Savings Calculator](https://www.careplusdentalplans.com/individuals/dental-insurance-savings-calculator) to find the dental plan right for you. Please call [1-800-318-7007 ](tel:18003187007)to discuss your specific situation. **How do I enroll in CarePlus dental insurance?** The most convenient way to enroll is by starting the enrollment process on this website. Complete the [Enroll in CarePlus](https://www.careplusdentalplans.com/enroll-careplus), then pay online or contact one of our friendly team members to finalize your enrollment. You may also purchase a policy at [any Dental Associates facility](https://www.careplusdentalplans.com/network-dentists) when you come for an appointment. Finally, you can call CarePlus at 1-800-318-7007 to request an application form. **When does my dental insurance policy become effective?** Since CarePlus has no waiting period, your policy becomes effective almost immediately. You will be covered after the following three simple steps are taken: 1. You complete the form(s) required by CarePlus 2. You pay your annual CarePlus premium 3. CarePlus approves your application **Can I add a dependent to my existing policy at any time throughout the contract year?** If you were enrolled in a single plan you would terminate that plan, receive a prorated refund, then enroll in a family plan and pay the family premium. See the dental contract for specific rules regarding changes in membership status. **Is there a limit to the number of family members that can be covered by a family plan?** There is no limit to the number of dependents that can be covered by the [Diamond](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/dental-associates-diamond) , [Platinum](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/platinum-dental-plan) , or [Preferred](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/dental-associates-preferred) family dental plans. The plans cover your spouse or qualifying domestic partner and any number of dependents up to the age of 26. **What is the** **10-day Right-to-Return contract?** You may return the contract within 10 days after receipt to CarePlus. If you do so, the contract is void and all payments made under it shall be refunded. **How can I cancel my policy?** After the initial 10-day period, you can terminate your policy by sending written notice to CarePlus Dental Plans at any time. **How long are CarePlus premium rates guaranteed?** CarePlus will provide a 60-day notification of any rate change. **What methods of payment are accepted for payment of CarePlus premiums?** We accept cash, check, Visa, MasterCard, Discover or American Express for payment of premiums. **Can I pay my premium online?** Yes! You can pay your premium online after submitting your enrollment application. **Where do I send my premium payment?** Please mail premium payments to: CarePlus Dental Plans, Inc Department #10195 PO Box 74399 Chicago, IL 60690 **Who do I contact when I have questions?** For answers to your questions or additional information, you can contact a CarePlus member services representative at [1-800-318-7007](tel:18003187007) or [414-771-1711](tel:14147711711). **What if my child needs to see an orthodontist for braces? Do I need to get referred?** No, you do not need to be referred to another dental office. Dental Associates provides all specialty care – including orthodontics, pediatric dentistry, periodontics, oral surgery, cosmetic dentistry, dental implants, endodontics and major restorative services – and has specialists on staff to service your needs. **Is teeth whitening covered by insurance?** Yes, teeth whitening is covered by all of our individual dental care policies. **Are there specific dental services not covered under the individual policies?** See the pages below for a complete list of exclusions and limitations. [Diamond Plan Exclusions and Limitations](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/dental-associates-diamond/exclusions-limitations) [Platinum Plan Exclusions and Limitations](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/platinum-dental-plan/exclusions-limitations) [Preferred Plan Exclusions and Limitations](https://www.careplusdentalplans.com/individuals/find-your-dental-plan/platinum-dental-plan/preferred-exclusions-limitations) **Where can I find detailed information about my dental insurance plan?** You can find a copy of you contracts here: [Dental Associates Diamond](https://www.careplusdentalplans.com/hubfs/Dental%20Associates%20Diamond%20Dental%20Contract%202022.pdf) (opens PDF) [Dental Associates Platinum](https://www.careplusdentalplans.com/hubfs/Dental%20Associates%20Platinum%20Dental%20Contract%202022-1.pdf) (opens PDF) [Dental Associates Preferred](https://www.careplusdentalplans.com/hubfs/Dental%20Associates%20Preferred%20Individual%20Dental%20Plan.pdf) (opens PDF) **Does CarePlus offer coverage for Medical Assistance/Medicaid (T-19/BadgerCare/Benchmark) patients?** Dental Associates no longer accepts new Medical Assistance/Medicaid (T-19/BadgerCare/Benchmark) patients. Since all care is provided by Dental Associates, CarePlus doesn’t have a plan compatible with Medical Assistance/Medicaid (T-19/BadgerCare/Benchmark). **Also consider reading…** [Find Your Dental Plan](https://www.careplusdentalplans.com/individuals/find-your-dental-plan) [Savings Calculator](https://www.careplusdentalplans.com/individuals/dental-insurance-savings-calculator) [![Start Enrollment](https://no-cache.hubspot.com/cta/default/4393151/5d5cadf3-80fb-4806-ba13-577e55987e57.png)](https://cta-redirect.hubspot.com/cta/redirect/4393151/5d5cadf3-80fb-4806-ba13-577e55987e57) [Back to Individuals homepage](https://www.careplusdentalplans.com/individuals) [![CarePlus Dental Plans LinkedIn](https://www.careplusdentalplans.com/hs-fs/hubfs/social%20icons/linkedin-brands%20white.png?width=39&name=linkedin-brands%20white.png "CarePlus Dental Plans LinkedIn")](https://www.linkedin.com/company/careplus-dental-plans/) [![CarePlus Dental Plans YouTube](https://www.careplusdentalplans.com/hs-fs/hubfs/social%20icons/youtube%20square%20red.png?width=39&name=youtube%20square%20red.png "CarePlus Dental Plans YouTube")](https://www.youtube.com/user/CarePlusDentalPlans) [![CarePlus Dental Plans](https://www.careplusdentalplans.com/hs-fs/hubfs/logos/CP%20White%20Logo%20(footer).png?width=214&height=20&name=CP%20White%20Logo%20(footer).png "CarePlus Dental Plans")](https://careplusdentalplans.com) Call 800-318-7007 to save on Wisconsin dental insurance expenses with CarePlus. © Copyright 2025, CarePlus Dental Plans, Inc.,  Dental Associates  -  All Rights Reserved  CPwww-01