Meet the CarePlus Team

    Our Dental Insurance Sales Team

    The CarePlus team brings a wide variety of knowledge and experience to help you find the right dental insurance plan for your company. Get to know them below.

    James Schmitz - Director of Business Development
    James Schmitz, Director of Business Development at CarePlus Dental Plans

    “Every interaction within the new business or the renewal sales process is an opportunity to make CarePlus and Dental Associates shine to our partners in the field and our client groups. For our brokers, I want CarePlus to be the carrier that is easy to do business with always. For our managed care groups, I want the employers to be confident their employees have a high quality dental insurance plan that takes the hassle out of plan administration. And of course, I want the patients of our managed care groups to receive world-class dental treatment at each visit.”

    With over 25 years of experience in underwriting and underwriting management, James is seasoned in insurance underwriting and employee benefits. He has established himself as a knowledgeable, caring professional in the healthcare insurance industry, and is a key member of the CarePlus team.

    As the sales director of CarePlus Dental Plans, James is responsible for overseeing the growth of new and existing accounts for managed care plans, with a focus on ensuring the delivery of quality care and support. He understands the importance of creating customized group plans that provide the most coordinated and comprehensive general and specialty dental care for an organization’s employees.

    Associations and Achievements

    • American College of Finance, CLU designation
    • Marquette University, Bachelor of Science in Business Administration

    Brenda Boyd - Senior Client Services Manager
    Brenda Boyd, Senior Client Services Manager at CarePlus Dental Plans

    "With each contact, whether that is with a member of the staff or with a patient, I hope my positive energy helps provide a welcoming feel, a friendly environment, and an engaging experience. I strive to touch each and every person in a very meaningful way."

    For over 30 years, Brenda Boyd has been impacting patients and colleagues with her work at Dental Associates and now CarePlus. Her positive demeanor and welcoming ways always makes people feel comfortable. And her commitment to deduction and constant pursuit of knowledge makes people happy, knowing she is always looking for ways to serve her clients the best she can.

    Brenda’s passion for helping people has been an asset to numerous roles over the years. As Dental Associates grew, she advanced through several clinical roles, including Dental Assistant, Clinical Supervisor, Clinic Manager, and is currently Senior Client Services Manager for CarePlus Dental Plans.

    Associations and Achievements

    • Certified Dental Assistant
    • President of the Wisconsin Dental Assistants Association, 2000-2003
    • Milwaukee Area Technical College Advisory Board
    • Member of the Wisconsin Dental Assistants Association
    • Licensed as a Qualified Insurance Producer: Resident Intermediary Individual, Accident and Health
    • Member of the Wisconsin Association of Health Care Underwriters
    • Board Member of Business Improvement District #38
    • Member of Go Red for Women
    • Member of the Hispanic Chamber of Wisconsin
    • Member of the Waukesha Business Alliance
    • Member of the Better Business Bureau Customer Service Committee

    Fred Manos – Labor Account Executive
    Fred Manos, Sales Account Executive at CarePlus Dental Plans

    “I bring to CarePlus the experience of working with any type of client – from a new employee to the president of the company. Together we can work to find a plan that best fits your business needs.”

    Fred Manos comes to CarePlus with over 25 years of experience in various industries. Rounding out his sales experience, he has held a Vice President of Sales role for a force ranging from 5 to 60 people with sales of up to 125 million per year. This wide range of sales experience allows him to effectively relate to clients of any industry and background.

    As labor account executive, Fred works with groups in the Southeastern Wisconsin market to find a CarePlus plan that best meets their members' needs. Whether for large or small group markets, he analyzes and strategizes to find the best plan, then provides the coordination, understanding, employee education, and customized plan designs to keep all parties satisfied.

    Associations and Achievements

    • Delta Sigma Pi professional business fraternity – lifetime member

    Susi Solberg – Account Manager
    Susi Solberg is an account manager for CarePlus Dental Plans

    “I strive to continually develop my relationship with our clients and brokers and provide outstanding service to all our groups. My love of service is supported by my love of CarePlus and Dental Associates, and I hope our clients see how much we care through the excellent service we provide.”

    Susi brings over 30 years of combined healthcare and insurance experience to CarePlus. She began her career with United Healthcare in 1985, working her way from marketing assistant to small business account manager. After 12 years with UHC, she moved to the insurance agency side and spent 13 years working with clients as a service representative for Diversified Insurance Services. With 25 years of experience under her belt, CarePlus saw Susi’s diverse healthcare and insurance background as an opportunity to add a dedicated service representative to our team, and she joined our ranks in 2011.

    At CarePlus, Susi first used her talents as a representative for both managed care accounts and individual accounts. She worked directly with our groups, brokers and patients to answer any questions from explaining benefits and running the monthly invoices, to resolving claim issues. In October 2017, Susi was promoted to Account Manager and is now responsible for maintaining and renewing various groups. Susi looks forward to working with you to provide the most comprehensive, courteous, and outstanding service possible!

    Associations and Achievements

    • Licensed in health/life insurance through the Office of the Commissioner of Insurance of Wisconsin

    Amber Marquez – Account Manager

    Amber Marquez CarePlus Account Manager“Working with a company that is family-owned and gives back to the community enables me to know I am not only providing a great service but a necessary one that contributes to the overall health and wellbeing of my neighbors.”

    For the last 20 years, Amber has worked to make a difference in the oral health of Wisconsinites. Now, Amber services the community as an Account Manager with the CarePlus team. Being able to provide a service that allows more individuals in the community to receive the oral health care they need is important to Amber, especially having spent several years in the clinical setting. Prior to her role with CarePlus, she spent nearly 20 years with Dental Associates working in various roles. Beginning as a dental assistant, she took advantage of the opportunity to learn a variety of roles in the company, eventually becoming a patient care coordinator, major work specialist, and Dental Implant Education Specialist. Most recently to working with CarePlus, she was a clinic supervisor and an associate practice manager.

    Associations, Achievements, and Education
    • Associate degree in Business Administration and Management
    • The South Suburban Chamber of Commerce
    • AFL CIO
    • Milwaukee Labor Council
    • Licensed Insurance Producer, individual, accident and health
    • Greater Milwaukee Employee Benefits Council
    • Executive Assistant for the Latino Nonprofit Leadership Institute INC

    Our CarePlus Support Team

    Christine Bruns - CarePlus Administrative Assistant

    “I follow through on everything I start and am very willing to learn new things. I try my best to get everything done in a timely manner.”

    Christine - but you can call her Chris - knows what it’s like to work with people. She has a work history as diverse as the people with whom she’s worked. It’s that experience that makes her so good at what she does for CarePlus. She’s learned that she has to do whatever is necessary to make customers happy. And she does.

    As a long-time patient of Dental Associates, Chris always felt the commitment and care each staff member brought to the job. Coming in for dental care always made her smile, and she wanted to be a part of that. Whether it’s providing proposals to the sales team, preparing contracts for new clients, or preparing renewals for existing clients, Chris is all about helping people smile. 


    • Associates Degree, Business Mid Management, Milwaukee Area Technical College

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