Our Dental Insurance Sales Team

The CarePlus team brings a wide variety of knowledge and experience to help you find the right dental insurance plan for your company. Get to know them below.

Brenda Boyd - Senior Manager of Business Development

"With each contact, whether that is with a member of the staff or with a patient, I hope my positive energy helps provide a welcoming feel, a friendly environment, and an engaging experience. I strive to touch each and every person in a very meaningful way."

For over 40 years, Brenda Boyd has been impacting patients and colleagues with her work at Dental Associates and now CarePlus. Her positive demeanor and welcoming ways always make people feel comfortable. And her commitment to deduction and the constant pursuit of knowledge makes people happy, knowing she is always looking for ways to serve her clients the best she can.

Brenda’s passion for helping people has been an asset to numerous roles over the years. As Dental Associates grew, she advanced through several clinical roles, including Dental Assistant, Clinical Supervisor, Clinic Manager, and is currently Senior Client Services Manager for CarePlus Dental Plans.

Associations and Achievements

• Certified Dental Assistant
• President of the Wisconsin Dental Assistants Association, 2000-2003
• Milwaukee Area Technical College Advisory Board
• Member of the Wisconsin Dental Assistants Association
• Licensed as a Qualified Insurance Producer: Resident Intermediary Individual, Accident and Health
• Member of the Wisconsin Association of Health Care Underwriters
• Board Member of Business Improvement District #38
• Member of Go Red for Women
• Member of the Hispanic Chamber of Wisconsin
• Member of the Waukesha Business Alliance
• Member of the Better Business Bureau Customer Service Committee
  
  

Fred Manos – Labor Account Executive

“I bring to CarePlus the experience of working with any type of client – from a new employee to the president of the company. Together we can work to find a plan that best fits your business needs.”

Fred Manos comes to CarePlus with over 25 years of experience in various industries. Rounding out his sales experience, he has held a Vice President of Sales role for a force ranging from 5 to 60 people with sales of up to 125 million per year. This wide range of sales experience allows him to effectively relate to clients of any industry and background.

As labor account executive, Fred works with groups in the Southeastern Wisconsin market to find a CarePlus plan that best meets their members' needs. Whether for large or small group markets, he analyzes and strategizes to find the best plan, then provides the coordination, understanding, employee education, and customized plan designs to keep all parties satisfied.

Associations and Achievements

• Delta Sigma Pi professional business fraternity – lifetime member
  
  

Susi Solberg – Account Manager

“I strive to continually develop my relationship with our clients and brokers and provide outstanding service to all our groups. My love of service is supported by my love of CarePlus and Dental Associates, and I hope our clients see how much we care through the excellent service we provide.”

Susi brings over 30 years of combined healthcare and insurance experience to CarePlus. She began her career with United Healthcare in 1985, working her way from marketing assistant to small business account manager. After 12 years with UHC, she moved to the insurance agency side and spent 13 years working with clients as a service representative for Diversified Insurance Services. With 25 years of experience under her belt, CarePlus saw Susi’s diverse healthcare and insurance background as an opportunity to add a dedicated service representative to our team, and she joined our ranks in 2011.

At CarePlus, Susi first used her talents as a representative for both managed care accounts and individual accounts. She worked directly with our groups, brokers, and patients to answer any questions from explaining benefits and running the monthly invoices, to resolving claim issues. In October 2017, Susi was promoted to Account Manager and is now responsible for maintaining and renewing various groups. Susi looks forward to working with you to provide the most comprehensive, courteous, and outstanding service possible!

Associations and Achievements

Licensed in health/life insurance through the Office of the Commissioner of Insurance of Wisconsin

Christine Bruns - Account Manager

“I follow through on everything I start and am very willing to learn new things. I try my best to get everything done in a timely manner.”

Christine - but you can call her Chris - knows what it’s like to work with people. She has a work history as diverse as the people with whom she’s worked. It’s that experience that makes her so good at what she does for CarePlus. She’s learned that she has to do whatever is necessary to make customers happy. And she does.

As a long-time patient of Dental Associates, Chris always felt the commitment and care each staff member brought to the job. Coming in for dental care always made her smile, and she wanted to be a part of that. Whether it’s providing proposals to the sales team, preparing contracts for new clients, or preparing renewals for existing clients, Chris is all about helping people smile. 

Education

• Associates Degree, Business Mid Management, Milwaukee Area Technical College

Paul McDonnell – Account Manager

"I believe my travels and past experiences have put me in a position to meet the needs of people from all walks of life, from college students to professionals, growing families to organizations small and large. I believe in going above and beyond every time. I strive to not only meet the needs of every customer, but to exceed expectations and deliver the best customer experience possible."

Education

• • Bachelor's Degree (Honors) in Business Management with Marketing and Accounting from Dundalk Institute of Technology, Co. Louth, Ireland 
    
    
    

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